Bermuda Police Service Releases Findings of Cultural Review

Wed, 2025-01-15

The Bermuda Police Service (BPS) today released the findings of a comprehensive cultural review, demonstrating our commitment to transparency, accountability, and continuous improvement.

Commissioner Darrin Simons stated, "This review, which has been in development for over two years, represents a significant step in our ongoing efforts to enhance our service to our community. We've been working with Her Excellency the Governor, to whom we are deeply indebted for her support, as well as our UK colleagues to agree on the terms of reference and timings for this review."

Key Findings:

- The BPS is recognized as a high-performing, forward-thinking service among Overseas Territories.

- Our workforce maintains strong shared values and takes pride in their work and the BPS.

- Areas for improvement include addressing resource challenges, improving respect, fairness and transparency and enhancing internal communication.

The review's methodology included personal and group interviews, as well as a service-wide survey with a 46% response rate (196 participants).

"While the review highlights areas where morale and culture need improvement, it also underscores the resilience and dedication of our officers and staff," Commissioner Simons added. "I'm immensely proud of their unwavering commitment to serving our community, especially in the face of significant resource challenges."

The BPS leadership, with the continued support of the Governor and UK colleagues, is committed to addressing the concerns raised in the review. We will be developing an action plan to implement the recommendations, focusing on areas such as resource allocation, internal communication, and professional development.

"This review is not just about identifying issues; it's about growing stronger as an organization," Commissioner Simons emphasized. "We're dedicated to building on our strengths and addressing our weaknesses to better serve Bermuda."

The full report is available here. We welcome public feedback as we work together to enhance policing services in Bermuda.